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our GDPR policy

 

 

The General Data Protection Regulation (GDPR) is a regulation intended to strengthen and unify data protection for all individuals within the EU. It aims to protect the fundamental right to privacy and the protection of personal data. Click here for more detailed information on the regulation.

 

What kind of information do we collect?

We may receive, collect and store any information you enter on our website or provide us in any other way. Additionally, we may collect the Internet Protocol (IP) address used to connect your computer to the Internet; access; email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, duration of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile.

 

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect the personal information you provide to us such as your name, address and email address. Your personal information will only be used for the specific reasons stated above.

 

Why do we collect such personal information?

We collect such non-personal and personal information for the following purposes:

1) Provide and manage the Services;

2) Provide our users with ongoing assistance and technical support;

3) To be able to contact our visitors and users with general or personalized service notices and promotional messages;

4) To create aggregate statistical data and other aggregate and / or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

5) To comply with applicable laws and regulations.

 

How do we store, use, share and disclose the personal information of your site visitors?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services. Your data may be stored via Wix.com data storage, databases and general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with our site visitors?

We may contact you to inform you about your account, to resolve issues with your account, to resolve a dispute, to collect commissions or sums due, to probe your views through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws and any agreements we may have with you. To this end, we may contact you by email, telephone, text message and regular mail.

 

How do we use cookies and other tracking tools?

Click here to find out the cookies in use on a wix site

 

How can visitors to our site withdraw their consent?

If you do not wish your data to be processed, please send us an email to: info @ visitpiana.com

Privacy Policy Updates

We reserve the right to change this privacy policy at any time, so please check it frequently.

Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you know what information we collect, how we use it and under what circumstances, if any, we use and / or disclose it.

 

Questions and contact information

If you want to: access, correct, modify or delete any personal information we have about you, you are invited to send us mail at: info @ visitpiana.com

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